Excel Floor Care Expands Tile and Grout Services in Gilbert

Excel Floor Care, a floor cleaning specialist operating since 2011, announced on September 14, 2026, that it has expanded the availability of its tile and grout cleaning services in Gilbert, Arizona. The company, which describes itself as focused exclusively on floor cleaning, serves residential, rental, and commercial properties across the Phoenix metropolitan area. Its service offerings include carpet cleaning, grout sealing, hard surface cleaning, and pet odor remediation. The expansion is intended to support homeowners, rental property managers, and commercial establishments in Gilbert and surrounding communities such as Mesa, Chandler, and Scottsdale.

According to the announcement, the company uses hot water extraction technology to address traffic-lane soil, localized spots, and cleanable odor sources. It also employs inspection and targeted treatment based on surface type and contamination depth. The release states that different tile installations and grout types require customized cleaning solutions.

How Tile and Grout Cleaning Works

Tile and grout surfaces are common in kitchens, bathrooms, entryways, and commercial spaces. Over time, dirt, grease, soap scum, and other contaminants accumulate on the tile surface and in the porous grout lines. Standard mopping or wiping often fails to remove deeply embedded soil, leaving behind a buildup that can make surfaces look dull and discolored.

Professional cleaning typically involves a multi-step process. First, the surface is inspected to determine the type of tile and grout, as well as the nature and depth of the soiling. Based on that assessment, a cleaning solution matched to the surface and contamination is applied. Agitation may be used to loosen stubborn dirt, followed by extraction using hot water or steam to lift and remove the soil and cleaning residue. For grout lines, specialized tools and solutions are used to reach into the porous material without causing damage.

The goal is to restore the appearance of the tile and grout while also preparing the surface for any subsequent sealing. Sealing grout is often recommended after cleaning because it creates a barrier that makes future cleaning easier and extends the life of the installation. The effectiveness of the cleaning depends on the method used and the condition of the surface before treatment.

Why Grout Care Matters

Grout is the material that fills the joints between tiles. It is typically made from cement, sand, and water, and it is naturally porous. This porosity allows moisture, oils, and other substances to penetrate the grout, leading to staining, discoloration, and, over time, deterioration. If grout is not properly maintained, it can harbor mold, mildew, and bacteria, which can affect indoor air quality and the overall hygiene of a space.

Regular cleaning helps prevent these issues, but the porous nature of grout means that standard household cleaners may not be sufficient. Professional cleaning services use equipment and techniques that can extract contaminants from deep within the grout, restoring its original color and integrity. In some cases, a grout sealer is applied after cleaning to provide protection for porous grout, reducing the rate at which new stains form and making subsequent cleanings more effective.

Different types of grout require different care. Sanded grout, which is used for wider joints, has a rougher texture that can trap more debris. Unsanded grout, used for narrow joints, is smoother but still porous. Epoxy grout is less porous and more resistant to staining but can be more challenging to clean if stains do occur. A professional service will assess the grout type and tailor the cleaning approach accordingly.

Broader Floor Care Considerations

Tile and grout cleaning is part of a larger floor maintenance strategy. Many properties also have carpeted areas, hard surface floors such as hardwood, laminate, or vinyl, and areas that may require pet odor remediation. Each surface type has unique cleaning needs. For example, carpets often require hot water extraction to remove embedded dirt and allergens, while hard surfaces may need specialized cleaning solutions to avoid damage.

Pet odor remediation is a specialized service that targets urine and other organic contaminants that can seep into porous surfaces, including grout. If left untreated, these odors can persist and become more difficult to remove. Professional cleaning can neutralize the source of the odor rather than just masking it.

For property managers and homeowners, coordinating floor care across different surfaces can be challenging. A single service provider that handles multiple floor types can simplify the process and ensure that each surface receives appropriate treatment. Regular maintenance schedules can also help extend the life of flooring materials and maintain property value.

Industry Context

The floor cleaning industry has seen growing demand for specialized services as property owners become more aware of the impact of floor cleanliness on health and aesthetics. Tile and grout cleaning, in particular, has gained attention because of the difficulty of maintaining grout lines in high-moisture areas. Professional services offer a level of cleaning that is difficult to achieve with consumer-grade equipment.

Hot water extraction, also known as steam cleaning, is a common method used in professional floor cleaning. It involves applying hot water and cleaning solution to the surface, agitating the soil, and then extracting the dirty water with a powerful vacuum. This method is effective for removing deeply embedded dirt and for sanitizing surfaces without the use of harsh chemicals.

Inspection-based cleaning, where the service provider assesses the surface before determining the cleaning method, is a more tailored approach. It allows for the selection of appropriate solutions and techniques based on the specific type of soiling and the condition of the tile and grout. This approach can reduce the risk of damage and improve results.

Sealing and Protection

After cleaning, applying a sealer to the grout is a common step. The sealer fills the pores in the grout, creating a barrier that resists moisture and stains. This protection for porous grout can significantly extend the time between deep cleanings and help maintain the appearance of the tile installation. Sealers are typically water-based or solvent-based, and the choice depends on the grout type and the desired level of protection.

Sealing is not a one-time solution; it needs to be reapplied periodically based on wear and exposure. High-traffic areas may require more frequent sealing. Professional cleaning services can assess the condition of existing sealant and recommend reapplication as needed.

For property owners in the Phoenix metropolitan area, where dust and dry conditions can contribute to soiling, regular professional cleaning and sealing can be a practical part of property maintenance. The expansion of services by companies like Excel Floor Care reflects the ongoing demand for these specialized floor care solutions.